Customer Service Representative
2 weeks ago
Apoyo Financiero is a fast-growing loan company serving under-banked communities. With over 40,000 clients and $400 million in loans funded, we're committed to improving the lives of our clients, employees, and communities.
The OpportunityWe're seeking driven customer service professionals to join our team. If you have a passion for financial services and working with the public, we offer training for professional growth in the lending industry.
Key Responsibilities- Meet sales goals by promoting our company and products
- Customize financial solutions for clients
- Apply collection procedures to minimize delinquency and credit losses
- 1+ year of customer service experience (sales, collections, or financial services)
- Service-oriented with strong phone presence
- Bilingual (English/Spanish)
- Numeric data skills and accuracy
- Self-motivated with a desire for professional growth
- $18.00 - $19.00 hourly rate
- Medical benefits
- 401(K) Retirement plan
- Generous PTO (paid holidays, sick days, bereavement days, and vacation days)
- Employee Referral Bonus
We're an Equal Opportunity Employer committed to building a diverse and inclusive team. We do not discriminate based on protected characteristics.
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