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Wendy's Assistant Manager

2 months ago

Ventura, California, United States WKS Internal Wendy's Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at WKS Internal Wendy's. As a key member of our management team, you will be responsible for assisting the General Manager in managing the operations and staff of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Sales and Profitability: Work with the restaurant management team to meet sales goals and profit objectives, participating in the execution of national and local marketing programs and new product roll-outs.
  • Human Resources: Ensure the execution of the restaurant's overall Human Resources programs, including recruitment, development, recognition, and retention of store management and crew.
  • Quality, Service, and Cleanliness: Ensure Sparkle certification is maintained by execution of Quality, Service, and Cleanliness standards on assigned work shifts, training and executing all food safety procedures, and interacting with customers.
  • Training and Development: Execute Crew Orientation and Training system, positional training, and cross-training to achieve operating standards, and offer feedback, intervention, and coaching to crew.
  • Operations and Controls: Ensure proper execution of Company operating policies and procedures, anticipate and identify problems, and initiate corrective action.
Requirements
  • Education and Experience: One year certificate from college or technical school, or three to six months related experience and/or training, or equivalent combination of education and experience.
  • Language Skills: Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of customers or employees.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, compute rate, ratio, and percent, and draw and interpret bar graphs.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Working Conditions

The Assistant Manager must be able to stand for long periods without a break and be able to travel to the bank, other restaurants, the Area Office, etc. The noise level is usually moderate.

WKS Internal Wendy's is an equal opportunity employer.