Housekeeping Associate

2 weeks ago

Lake Forest Illinois, United States Hilton Garden Inn Lake Forest Mettawa Full time
{"Job Title": "Room Attendant", "Job Summary": "We are seeking a detail-oriented and customer-focused Room Attendant to join our housekeeping team at Hilton Garden Inn Lake Forest Mettawa. As a Room Attendant, you will be responsible for ensuring that our guest rooms meet the highest standards of cleanliness and comfort. If you have a passion for delivering exceptional guest experiences and are looking for a rewarding career in hospitality, we encourage you to apply.", "Responsibilities": "

* Clean and maintain guest rooms to ensure they meet established standards
* Greet guests with a warm and friendly greeting
* Clean and polish furniture and fixtures
* Change bed linens and replace towels and other amenities
* Notify managers concerning the need for repairs in guest rooms
* Process guest items left in rooms according to lost and found policy
* Follow sustainability guidelines and practices related to HHM's EarthView program
* Practice safe work habits and wear protective safety equipment
* Perform house person and lobby attendant duties when short staffed or during peak periods
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction

", "Requirements": "

* High School diploma preferred
* Previous housekeeping experience required or equivalent training
* Understand and communicate in English

", "Benefits": "

* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Free Basic Life Insurance
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program

"}

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