Identity and Access Management Provisioning Specialist

1 week ago


Kansas City, Missouri, United States Dickinson Financial Corporation Full time
Job Summary

The Identity and Access Management (IAM) Provisioning Specialist II is responsible for supporting the organization's IAM program, managing and enforcing all provisioning and de-provisioning of access to associates within the organization. This role involves processing access requests per policy and guidelines through several applications.

Key Responsibilities
  • Design, create, and maintain provisioning automation scripts using RPA Technology
  • Provision end-user accounts and access privileges in the organization's IAM system and ancillary applications
  • Support the Role-Based Access Control method to ensure that the right individuals have appropriate access to resources based on their roles and responsibilities
  • Manage and solve complex incidents, service requests, and access-related queries via the company's internal Service Management software
  • Lead research efforts for escalated end-user security questions and conditions
  • Assist the IAM team with end-user security projects, including periodic user security reviews, mass changes, clean-ups, and audit responses
  • Manage and process IAM tasks for opening and closing banking centers or department transfers
  • Maintain updated procedural documentation to ensure provisioning procedures are current and accurate
  • Enforce company policies and procedures related to identity and access management
  • Review access control reports to identify potential risks and ensure compliance with security policies
  • Provide training to new IAM associates
  • Protect all client and bank information confidentially and follow all company policies
  • Understand, communicate, and instill the Company's mission, vision, and values
  • Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures
Requirements
  • Proficient using Microsoft Excel
  • Ability to organize work
  • Strong written and verbal communication skills required
  • Proficient Microsoft Office suite of products
  • Must be self-motivated, confident, and comfortable learning about user security for many applications
  • Strong analytical, diagnostic, and troubleshooting skills
  • Excellent communication skills. Must be able to successfully collaborate amongst peers, managers, and executives both in written and verbal communication
Education and Experience
  • Bachelor's degree in information technology or related field. Technical experience can be substituted for education
  • Professional experience conducting identity and access management provisioning tasks
  • Experience administering user accounts in Microsoft Active Directory
  • Prior banking experience is beneficial
  • Must have experience providing customer service in an Enterprise level technical environment
Certifications Preferred
  • ITIL Foundations v4
  • Certified Identity and Access Manager (CIAM)


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