Retail Sales Consultant Specialist
3 days ago
As a Retail Sales Consultant Specialist at Sun Com Mobile, you will play a critical role in driving sales growth and delivering exceptional customer experiences. This full-time position is perfect for individuals who are passionate about sales, customer service, and staying up-to-date with the latest mobile technology.
About the Job:- Exceed monthly sales quotas by consistently meeting or exceeding key performance indicators (KPIs).
- Deliver high-quality sales that meet or exceed the company's benchmark on key metrics, such as sales volume, customer satisfaction, and retention rates.
- Drive sales of preferred handsets, rate plans, features, and accessories, adhering to company guidance and benchmarks set by management.
- Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.
- Perform as a role model and offer assistance to all new hires and peer Retail Sales Consultants.
- Adhere to all policies outlined in the Handbook and other company communications.
- Master all required systems, including RQ4, Paycom, and others.
- Regularly check sales paperwork to review for discrepancies/errors.
- Follow all cash depositing procedures and accept full responsibility for any deficiencies caused by error or negligence.
- Protect and maintain Company assets.
- Use proper judgment to avoid fraudulent purchases, even those that may comply with company restrictions.
- Accurately complete related checklists with zero errors when opening or closing a store.
- Communicate any inventory deficiencies to supervisors for review.
- Safeguard all codes and passwords.
- Maintain store appearance.
- At least 18 years old and legally able to work in the United States without restrictions.
- Minimum of 4 days/30 hours per week.
- Able to stand for long periods of time.
- Reliable transportation to location, training, and off-site meetings.
- 401(k) plan with matching contributions.
- Dental insurance.
- Flexible schedule.
- Health insurance.
- Paid time off.
- Vision insurance.
- Spanish (Preferred).
Estimated Salary: $45,000 - $60,000 per year, depending on experience and performance. Location: In-person at one of our retail stores.
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