Shift Operations Manager

4 days ago


Center Valley, Pennsylvania, United States Allied Universal® Full time
Job Description:
We are seeking a professional Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager, and professional security officers. Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.

About the Role:
This is a full-time position with a starting salary of $21.00 per hour. The work schedule is Monday through Friday, Weekdays Schedule, 3PM-11PM. We offer attractive pay options, excellent career advancement opportunities, professional development training provided at no cost, paid orientation, medical, dental, vision, and 401k for full-time employees. Uniforms and equipment are provided at no cost.

Responsibilities:
The Security Shift Supervisor will manage security personnel, conduct daily briefings, respond to security incidents, monitor security systems and CCTV, perform regular patrols, ensure post orders are followed, file required reports, train security staff, and keep daily records of security-related incidents. They must be able to frequently prepare written reports and logs in neat, legible handwriting, read and understand all operating procedures and instructions, and pass a background investigation and drug/alcohol test. Additionally, they should have intermediate computer skills, be able to handle both common and crisis situations calmly and efficiently, and display exceptional customer service and communication skills.

Working Conditions:
The Security Shift Supervisor will work in various environments, including cold weather, rain/snow, or heat. They may occasionally lift or carry up to 40 pounds, climb stairs, ramps, or ladders, and stand or walk on various surfaces for long periods. They must be able to work independently and as part of a team, using initiative and independent judgment within established guidelines.

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