Customer Service Ambassador

1 month ago


ManchesterbytheSea, Massachusetts, United States Nor'east Cleaners Full time
Customer Service Representative Opportunity

We are seeking a skilled Customer Service Representative to join our team at Nor'east Cleaners. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our clothing care services.

Key Responsibilities:

  • Greet customers in our stores and on the phone, providing a warm and welcoming experience.
  • Inspect clothes and process orders through our point-of-sale system with accuracy and efficiency.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs.
  • Collaborate with our team to achieve excellent customer service and sales results.

Requirements:

  • Previous customer service experience, preferably in a retail or service industry.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

What We Offer:

  • A competitive hourly rate of $17.
  • A comprehensive benefits package, including paid time off, 401(k) with matching, and health insurance.
  • Opportunities for growth and professional development.

At Nor'east Cleaners, we pride ourselves on providing exceptional service and quality clothing care to our customers. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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