Customer Service Representative

1 week ago


Middletown, Delaware, United States YMCA of Delaware Full time

We are seeking a skilled Customer Service Representative to join our team at the YMCA of Delaware. As a key member of our community outreach team, you will play a critical role in ensuring that every youth and teen we serve is on a pathway to success.

In this dynamic role, you will be responsible for providing an exceptional customer experience to members and prospects, managing large volumes of incoming calls, and engaging with customers in person, by phone, or via email to provide information about membership, programs, and services.

The ideal candidate will possess strong interpersonal and communication skills, as well as a high school diploma or equivalent experience and education. Previous customer service, sales, or related experience is also highly desirable.

We offer a competitive salary of $15.00 - $20.00 per hour, depending on skills, qualifications, and experience. Benefits include a 12% employer-funded retirement plan, learning and development workshops, career advancement opportunities, staff discounts, and more.

If you are a motivated and customer-focused individual who is passionate about making a difference in your community, we encourage you to apply for this exciting opportunity.



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