Room Attendant

2 weeks ago


Saint Charles, Missouri, United States Q Full time
Job Summary

The Room Attendant is a key member of our hospitality team, responsible for maintaining clean and attractive guestrooms while providing exceptional service to all guests. This role requires attention to detail, a strong work ethic, and excellent communication skills.

Responsibilities
  • Maintain clean and organized guestrooms, including high and low dusting, replacing linens, vacuuming, and emptying wastebaskets.
  • Keep the bathroom clean, wipe down mirrors and windows, and replace towels.
  • Complete pre-cleaning duties, including replenishing guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas, and closets clean, neat, and vacuumed according to shift checklist.
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles, adhering to expirations and safety standards.
  • Clean room with the door propped open and according to standards.
  • Utilize the guest room phone to report room status.
  • Maintain and update the manual guest room cleaning assignment document with room status.
  • Report all missing items from room to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately.
  • Handle items for 'Lost and Found' according to standards.
  • Ensure overall guest satisfaction.
Requirements
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Ability to stand during entire shift.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
About Q Center

Q Center is a leading conference and event venue, offering a unique blend of business and leisure experiences. With 40 years of experience in meeting planning and special event production, we have become an industry leader with boundless versatility and exceptional levels of service.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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