Wireless Solutions Specialist

4 weeks ago


Fort Lauderdale, Florida, United States Titan Strategy Group Full time

Wireless Solutions Specialist

We are seeking a highly motivated and results-driven Wireless Solutions Specialist to join our team at Titan Strategy Group. As a key member of our enrollment campaign, you will be responsible for presenting wireless options to local community members and providing exceptional customer support.

Key Responsibilities:

  • Coordinate and oversee all technical aspects of the sales process
  • Provide onsite superior customer support to internal and external customers
  • Qualify customers to determine eligibility and availability for specified products
  • Complete the enrollment process and maintain the confidentiality of all private customer information
  • Adhere to all company standards and policies relating to enrollment qualifications, customer support expectations, and our brand representation
  • Engage and act in all areas pertaining to the growth of the program and its objectives and drive resolutions to specified issues
  • Prepare weekly, monthly, and daily reports to track progress toward program goals

Requirements:

  • One year of customer service, customer support, or sales is highly preferred but not required
  • Confident in your ability to exceed goals in a fast-paced, high-energy environment
  • Excellent communicator with a high level of emotional intelligence and a naturally caring demeanor
  • Possess a drive to succeed with a get it done attitude and solution-oriented mindset
  • Reliable work ethic with the ability to function autonomously or in a team-oriented dynamic


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