Wireless Solutions Specialist
4 weeks ago
Wireless Solutions Specialist
We are seeking a highly motivated and results-driven Wireless Solutions Specialist to join our team at Titan Strategy Group. As a key member of our enrollment campaign, you will be responsible for presenting wireless options to local community members and providing exceptional customer support.
Key Responsibilities:
- Coordinate and oversee all technical aspects of the sales process
- Provide onsite superior customer support to internal and external customers
- Qualify customers to determine eligibility and availability for specified products
- Complete the enrollment process and maintain the confidentiality of all private customer information
- Adhere to all company standards and policies relating to enrollment qualifications, customer support expectations, and our brand representation
- Engage and act in all areas pertaining to the growth of the program and its objectives and drive resolutions to specified issues
- Prepare weekly, monthly, and daily reports to track progress toward program goals
Requirements:
- One year of customer service, customer support, or sales is highly preferred but not required
- Confident in your ability to exceed goals in a fast-paced, high-energy environment
- Excellent communicator with a high level of emotional intelligence and a naturally caring demeanor
- Possess a drive to succeed with a get it done attitude and solution-oriented mindset
- Reliable work ethic with the ability to function autonomously or in a team-oriented dynamic
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