Automotive Service Professional
4 weeks ago
Role Summary
We are seeking a skilled Automotive Service Advisor to join our team at Anderson Mazda. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities
- Greet customers promptly and obtain necessary information
- Clearly report all vehicle symptoms and determine recommended maintenance
- Prepare accurate estimates and establish follow-up times
- Monitor progress and update customers frequently
- Verify final invoices and explain completed work to customers
Requirements
- Proven record of achieving exceptional customer satisfaction
- Previous experience as a Service Advisor is a plus
- Above-average energy level and a desire for a long-term career
- Personal and professional integrity
As part of our application process, all applicants will be required to pass a pre-employment drug screen and background check. Applicants must be at least 18 years of age and be authorized to work in the U.S. A valid driver's license is also required.
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