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**Theatre Operations Manager**

2 months ago

Charlotte, North Carolina, United States REGAL ENTERTAINMENT GROUP Full time

Job Summary:

We are seeking a highly skilled and experienced Theatre Operations Manager to join our team at Regal Entertainment Group. As a key member of our management team, you will be responsible for the day-to-day operations of our theatres, including supervising employees, managing theatre operations, and ensuring exceptional customer service.

Key Responsibilities:

  • Supervise and train non-management employees to ensure excellent customer service and theatre operations.
  • Manage theatre operations, including projection and audio-visual equipment, to ensure a seamless and enjoyable experience for our guests.
  • Count, deposit, and reconcile all receipts taken in during a business day to ensure accurate financial reporting.
  • Act as a representative of Regal Entertainment Group, embodying our values and mission.
  • Develop and implement strategies to improve theatre operations, customer service, and employee engagement.

Requirements:

  • 2+ years of experience in a management or supervisory role in a retail or hospitality environment.
  • Proven track record of success in theatre operations, customer service, and employee development.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.