Service Excellence Associate
3 weeks ago
As a Customer Service Representative at Family Dollar, you will play a critical role in delivering exceptional service to our customers. Your primary responsibilities will include providing excellent customer service, processing transactions accurately, and working collaboratively with the sales team to achieve sales goals.
Main Responsibilities:
- Respond to customer inquiries, resolve issues, and promote store merchandise through effective communication and problem-solving skills.
- Process cash register transactions accurately and efficiently, handling customer payments and making change as needed.
- Collaborate with the sales team to achieve sales goals and promote store merchandise through effective visual merchandising and suggestive selling techniques.
- Maintain a clean and organized store environment, adhering to company standards and protocols.
Requirements:
- High school diploma or equivalent required.
- Previous retail experience preferred, but not necessary.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to lift up to 50 pounds and stand for long periods of time.
Salary Range: $25,000 - $35,000 per year, depending on experience.
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