Service Technician

2 weeks ago

Glen Haven, Wisconsin, United States Quality Equipment Full time
Job Title: Service Technician

We are a leading John Deere dealer with a strong presence in North Carolina, South Carolina, and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, employees, and community.

Job Summary:

We are seeking a skilled Service Technician to join our team in our Clio store. As a Service Technician, you will be responsible for performing basic diagnostic and repairs on agricultural and turf equipment, as well as established Ag Management Solutions (AMS) products.

Key Responsibilities:
  • Perform basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
  • Responsible for the disassembly, assembly, and repair of components and machines
  • Perform all service tasks as assigned by the Service Manager
  • Prepare all forms (detail of work performed on repair orders) required in conjunction with job assignments
  • Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer
  • Participates in all training programs as directed by the Service Manager
  • Accounts for all time and for all materials used in performing work duties
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use
Requirements:
  • High School Diploma or equivalent experience required
  • 1+ year(s) of experience performing service repairs
  • Ability to write diagnosis and work completed on routine reports (repair orders)
  • Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems
  • Ability to use personal computer and various types of diagnostic equipment
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
  • Ability to speak effectively one-on-one with customers
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • Valid driver's license required for potential driving situations
  • Ability to operate a forklift, preferred
Physical Demands:
  • Weight Requirements: Lifting up to 50 lbs.
  • Mobility: Squatting, bending, lifting, reaching, twisting, standing, and sitting
  • Visual: Working with PC, smart devices, and close detailed work
  • Driving: Occasional – Short and long distances
  • Dexterity: Ability to grasp and manipulate standard tools and office equipment
  • Noise: Medium to High
Benefits:

Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount.

In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.

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