IT Support Specialist

7 days ago


Washington, United States National Guard Employment Network Full time
National Guard Employment Network is seeking a skilled IT Support Specialist to support the US Department of State Bureau of Medical Services Directorate of Operational Medicine in Washington, DC. The ideal candidate will provide full lifecycle support for all deployed systems/applications and new technologies on multiple networks and cloud environments.

The salary range for this position is estimated at $80,000 - $120,000 per year, based on national averages and industry standards.

Responsibilities include implementing information security protections, providing excellent customer support, analyzing data and information, developing requirements for system improvements, recommending policies and procedures, resolving IT system and software related problems, and creating monthly reports to management.

The ideal candidate will have at least 3 years of professional experience providing IT support, demonstrated experience in hardware and software, and a Bachelor's Degree in Internet Technology or Computer Science.

This is a full-time position with typical days and hours of work from Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours may be required, as needed by business requirement.

Required Skills:
  • Minimum 3 years working in a professional setting
  • Exceptional verbal and written communication skills
  • Strong attention to detail
  • Excellent analytical skills
  • High proficiency with all Microsoft Office applications
  • Must be able to work with minimal supervision
  • Good interpersonal skills to work with different management levels


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