Banking Operations Supervisor
6 days ago
We are seeking an experienced Banking Operations Supervisor to join our Retail Branch team in Hanover, PA. The successful candidate will be responsible for supervising customer transactions, identifying opportunities for PNC products, and assisting the Branch Manager with performance management and new hire selection processes.
The ideal candidate will have 1+ years of related experience in banking operations or customer-facing roles. They will possess excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.
About PNC
PNC is a Fortune 200 company that operates in 19 states and has over $530 billion in assets under management. We offer a comprehensive range of financial services, including deposit, lending, investment, and cash management products. Our employees take pride in our reputation as a trusted financial partner, and we are committed to maintaining the highest standards of ethics and integrity.
Responsibilities
The Banking Operations Supervisor will be responsible for:
- Supervising customer transactions and ensuring accurate processing.
- Identifying opportunities for PNC products and referring customers to relevant services.
- Assisting the Branch Manager with performance management and new hire selection processes.
- Maintaining high levels of customer satisfaction through effective problem resolution.
Requirements
To be considered for this role, candidates must meet the following requirements:
- 1+ years of related experience in banking operations or customer-facing roles.
- Excellent communication and leadership skills.
- Ability to work effectively in a fast-paced environment.
- Demonstrated knowledge of PNC products and services.
Benefits
PNC offers a comprehensive range of benefits to its employees, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, and a 401(k) plan with company match.
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