Residential Property Supervisor

1 week ago


Hanover, Pennsylvania, United States RP Management Full time
Job Description

The Residential Property Supervisor at RP Management is responsible for overseeing the daily operations of a specific property. This role involves supervising office and maintenance personnel, initiating policies, procedures, and schedules as necessary to effectively manage the property and its staff.

  • Supervise the performance of all property staff, including annual performance reviews;
  • Participate in the selection of site employees with the Asset Manager;
  • Train Administrative Assistant/Assistant Community Manager;
  • Establish and maintain regular office hours, ensuring adequate coverage on weekends and holidays;
  • Maintain accurate, efficient files for site administration;
  • Coordinate resident events and social functions;
  • Process and review applications according to operational procedures and Community Tenant Selection Plan;
  • Show apartments as needed and monitor rental and deposit collections;
  • Monitor landlord-tenant relations and assess and resolve tenant complaints expeditiously;
  • Supervise work order logs to ensure prompt response to tenants' needs;
  • Confirm that tenants are properly notified of issues affecting their tenancy;
  • Maintain constant awareness of applicable laws and ordinances;
  • Conduct unit inspections for security deposit disposition;
  • Prepare security disposition letters and reports;
  • Oversee payroll timesheet preparation and adjustments;
  • Approve and process property expenditures;
  • Perform data entry as required and prepare reports for Home Office;
  • Assume primary responsibility for building security measures and incident documentation;
  • Maintain a list of property needs and concerns;


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