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Culinary Service Associate

2 months ago

Santa Barbara, California, United States El Encanto, A Belmond Hotel Full time
Job Summary

El Encanto, A Belmond Hotel is seeking a skilled Server Attendant to join our team. As a Server Attendant, you will be responsible for delivering exceptional service and gastronomic experiences to our guests.

Key Responsibilities
  • Knowledge and Expertise: Develop in-depth knowledge of hotel history, statistics, daily meetings, and events.
  • Guest Service: Provide exceptional service to in-house VIP guests, including knowledge of daily specials and wines by the glass.
  • Menu Knowledge: Thoroughly understand menu offerings and follow complete SOP details.
  • Service Standards: Maintain high standards of service pace, table setup, and tabletop maintenance.
  • Communication: Effectively communicate with managers, captains, and guests to ensure seamless service.
  • Teamwork: Collaborate with the service team to ensure efficient service delivery.
  • Adaptability: Be flexible and adapt to changing situations and priorities.
Requirements
  • Knowledge and Skills: Possess excellent knowledge of food and beverage, hotel operations, and customer service principles.
  • Communication: Demonstrate strong verbal and written communication skills.
  • Teamwork: Showcase ability to work effectively in a team environment.
  • Adaptability: Display flexibility and adaptability in a fast-paced environment.
What We Offer

El Encanto, A Belmond Hotel offers a comprehensive range of benefits, including:

  • Competitive Compensation: $16 per hour plus tips.
  • Medical, Dental, and Vision Coverage: Comprehensive health insurance package.
  • 401(k) Program: Company-matched retirement savings plan.
  • Employee Assistance Program: Access to confidential counseling services.
  • Free Cafeteria Meals: Enjoy complimentary meals in our staff cafeteria.
  • Discounts: Receive discounts on food and beverage, spa treatments, and retail boutique items.
Belmond Culture

At El Encanto, A Belmond Hotel, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We strive to create an environment where our employees can thrive both personally and professionally.