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Assistant General Manager

2 months ago

Kirkland, Washington, United States Restore Hyper Wellness Full time
Job Summary

Restore Hyper Wellness is seeking a highly skilled and motivated Assistant General Manager to join our team. As a key member of our leadership team, you will play a critical role in driving business growth, developing and implementing sales strategies, and ensuring exceptional customer experiences.

Key ResponsibilitiesPeople Management
  • Lead and motivate a high-performing team to deliver exceptional customer service and achieve sales targets.
  • Develop and implement training programs to enhance team skills and knowledge.
  • Manage employee performance, provide feedback, and coach team members to achieve their full potential.
  • Oversee the onboarding process for new employees and ensure a smooth transition into the team.
Operations Management
  • Ensure seamless store operations, including opening and closing procedures, inventory management, and facility maintenance.
  • Develop and implement processes to improve operational efficiency and reduce costs.
  • Collaborate with the General Manager to achieve sales targets and drive business growth.
  • Act as a point of reference for general issues and concerns, providing guidance and support to team members.
Sales and Marketing
  • Develop and implement sales strategies to drive revenue growth and achieve sales targets.
  • Collaborate with the General Manager to manage and exceed sales goals.
  • Manage declined auto-pays, follow up on expiring credit cards, and process freezes/terminations in a timely manner.
  • Assist the General Manager in planning and leading monthly team meetings and special events.
Requirements
  • Minimum 1-3 years of management experience in a retail or sales environment.
  • Proven track record of driving business growth and achieving sales targets.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Passion for fitness, health, and wellness, with a commitment to delivering exceptional customer experiences.
Benefits
  • Competitive salary and benefits package.
  • Complimentary use of Restore's Core Services.
  • Fun and wellness-focused work environment.