Customer Experience Liaison

4 weeks ago


Quincy, Washington, United States Lineage Logistics Full time

About Lineage Logistics -
We are a leading provider of temperature-controlled logistics and warehousing solutions. We take pride in our commitment to providing excellent customer service.

About the Job - As a Logistics Customer Support Specialist, you will be responsible for performing customer service duties such as processing customer orders, tracking product availability, and handling any issues related to customer inquiries. You will also be responsible for invoicing and verifying accounts accurately and in a timely manner. Additionally, you will verify inbound receipts and generate customer reports per customer request.
Salary Range: $45,000-$60,000 per year
Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance, 401(k) plan, paid time off, and more.

Key Responsibilities
- Process customer orders and track product availability
- Handle customer inquiries and resolve issues
- Invoicing and verifying accounts
- Verify inbound receipts
- Generate customer reports per customer request
Requirements
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Proficient in computer software applications
- High school diploma or equivalent required



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