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Roof Inspection Specialist

2 months ago


Norfolk, Virginia, United States Hancock Claims Consultants Technicians Full time
Job Overview

Hancock Claims Consultants is a leader in providing Ladder Assist and Property Inspection Services, working closely with various insurance providers to enhance claims management efficiency.

At Hancock, we pride ourselves on delivering exceptional claims resolution services across the nation. Our commitment to swift and thorough claims inspections ensures unmatched quality and accuracy. Our well-established procedures facilitate superior claims support, from rapid response during catastrophes to direct property evaluations.

As a Roof Field Technician, you will join our vibrant network of independent contractors. Your responsibilities will include conducting evaluations on steep and high roofs, assessing both exterior and interior damage, and performing underwriting property inspections. By leveraging advanced technology, our inspectors play a crucial role in assessing property damage and mitigating further risks until permanent repairs are executed.

Key Attributes of Successful Technicians:

  • Capability to safely navigate and inspect various roof types, particularly steep and high roofs
  • Technical proficiency to carry out inspections in diverse weather conditions
  • Professional demeanor
  • Attention to detail
  • Strong customer service abilities
  • Empathy in interactions with insured clients
  • Entrepreneurial mindset
  • Experience in roofing, construction, or insurance claims is advantageous but not mandatory

Essential Requirements:

  • Access to a reliable Truck, Van, or SUV capable of transporting at least a 32' ladder
  • Ability to complete inspection documentation using a Hancock-approved device
  • Familiarity with MS Office applications, including Outlook and Teams
  • HAAG Certification is beneficial
  • Willingness to obtain any necessary certifications or credentials to join our contractor network

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