Compliance Risk Analyst

1 month ago


Raleigh North Carolina, United States Global Channel Management, Inc Full time
Job Description

Global Channel Management, Inc is seeking a highly skilled Compliance Complaints Analyst to join our team.

Key Responsibilities:
  • Support the Banks Complaint Management Department in ensuring the complaints program has connectivity across the company by supporting organizational projects designed to continue improving complaint data quality & reporting.
  • Focused on ensuring that enterprise complaints program has connectivity across the companys diverse business units in compiling and analyzing complaint related data.
  • Support and lead organizational projects designed to continue improving the bank's ability to continuously monitor for potential risks and opportunities to improve the customer experience.
Requirements:
  • 8 years experience in Compliance, Legal, Audit, Banking
  • Experience with data aggregation and visualization tools such as Cognos, Tableau, etc
  • Prior experience with developing and implementing data management structures, documentation and technology integrations
  • Able to work independently in a rapidly changing and fast-paced atmosphere
  • Comfortable in communicating with senior executives and providing credible challenge as needed
Industry:
  • Banking industry
  • Financial industry

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