AmeriHealth Caritas Service Coordination Supervisor

3 weeks ago


Harrisburg, Pennsylvania, United States AmeriHealth Caritas Full time

**Role Summary:**

The Service Coordination Supervisor is responsible for overseeing the operational functions of the LTSS Service Coordination team in Pennsylvania. This includes ensuring seamless coordination of benefits and services for our members, developing Person-Centered Service Plans, and maintaining operational processes and policies.

**Responsibilities:

  • Lead the LTSS Service Coordination team in Pennsylvania, providing guidance and oversight to ensure successful implementation of LTSS care delivery.
  • Develop and maintain relationships with internal stakeholders, including care teams and other departments, to ensure effective coordination of LTSS services.
  • Provide education and training to internal and external audiences on LTSS topics, including service planning and coordination.
  • Maintain accurate and up-to-date records of participant information, service plans, and care coordination activities.
  • Collaborate with other departments and external agencies to identify and address gaps in care and service delivery.

**Requirements:

  • Bachelor's degree required.
  • Pennsylvania licensed RN, LSW, or LPC required.
  • 1-3 years of leadership and/or supervisory experience.
  • 3 years working in social service or healthcare-related field.
  • Experience working with people with disabilities or seniors in need of LTSS.
  • Knowledge of the home and community-based service system and how to access and arrange for services.
  • Experience conducting LTSS needs assessments and monitoring LTSS delivery.
  • Ability to provide informed advocacy.
  • Ability to interact with health care professionals professionally.

**Compensation and Benefits:

  • Competitive salary: $80,000 - $100,000 per year.
  • Flexible work solutions, including remote options and hybrid work schedules.
  • Comprehensive benefits package, including health insurance coverage for you and your dependents on Day 1.
  • 401(k) tuition reimbursement and more.


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