Wealth Business Operations Manager

3 weeks ago


Raleigh, North Carolina, United States First Citizens Bank Full time
Job Title: Wealth Business Support Manager

At First Citizens Bank, we're seeking a highly skilled and experienced Wealth Business Support Manager to join our team. As a key member of our Wealth Management group, you will be responsible for managing a team of associates who provide support for Wealth activities.

Key Responsibilities:
  • Wealth Operations: Manage operational risk and service quality of the Wealth team, ensuring compliance with all applicable policies and resolving complex service issues.
  • Managerial Functions: Establish and monitor expectations to achieve company and department goals, making appropriate changes to team policies, procedures, and efficiencies to meet objectives.
  • Business Support: Assist in the development and implementation of tactics that achieve overall wealth partnership and growth goals within the region.
  • Reporting: Create, maintain, and present crucial reporting to senior leadership on portfolio management, controllable exceptions or losses, and other factors within wealth services.
Requirements:
  • Bachelor's Degree and 6 years of experience in Banking or Wealth operations/service, including a supervisory role, or High School Diploma or GED and 10 years of experience in Banking or Wealth operations/service, including a supervisory role.
  • Possess valid Series 6, 63, 26, 65/66, and state-specific life and health insurance licenses.
  • Strong verbal and written skills, leadership, and working knowledge of wealth specifically, banking in general.
About First Citizens Bank:

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. We employ over 6,000 associates who are focused on helping our customers achieve a lifetime of success.



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