Field Service Technician
4 days ago
EAM-Mosca Corp. is a leading provider of end-of-line automated packaging machinery and consumable strapping solutions. We are seeking a skilled Field Service Technician to join our team in the Winston Salem, NC region.
Job Summary:The Field Service Technician will provide on-site and remote support for our advanced strapping systems, ensuring reliability and high customer satisfaction. The ideal candidate will have a strong electromechanical background, with experience in installing, commissioning, and maintaining complex machinery.
Key Responsibilities:- Install and commission equipment to ensure reliability and high customer satisfaction
- Perform preventative maintenance, predictive maintenance, and emergency repairs on all EAM equipment
- Troubleshoot mechanical and electrical systems using systematic thinking and test equipment
- Work closely with Mosca Engineering to provide the highest level of customer service
- Generate service reports and communicate daily with area service managers
- Advanced understanding of machines and their systems, including pneumatic, hydraulic, and electromechanical components
- Basic experience with control systems using Allen Bradley, Siemens, and B&R PLCs
- Ability to use a multimeter, perform point-to-point testing, and read electrical schematics
- Ability to take initiative and work independently on a regular basis
- Excellent communication and problem-solving skills
- In-house training and continuous on-the-job field training with senior field staff
- Company car and corporate expense account
- Company laptop and cell phone
- All required personal safety equipment
- Company logoed clothing
- All supporting parts inventory needed for equipment maintenance
- Company supplied tools
- Minimum 3 years of field or plant equipment maintenance experience
- Corrugated industry experience a plus
- Mechanical understanding of strapping machines, Mosca preferred
- High school diploma
- A valid driver's license
- Solid mechanical and electrical background
- PLC experience preferred
- Associates degree a plus
- Medical, dental, and vision benefits
- 401(k) retirement savings program
- Paid vacation and holidays
- Life insurance
- Employee assistance programs
EAM-Mosca Corp. is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment.
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