Field Service Technician

4 days ago

ValdeReuil, Normandie, United States EAM-Mosca Corp. Full time
Job Title: Field Service Technician

EAM-Mosca Corp. is a leading provider of end-of-line automated packaging machinery and consumable strapping solutions. We are seeking a skilled Field Service Technician to join our team in the Winston Salem, NC region.

Job Summary:

The Field Service Technician will provide on-site and remote support for our advanced strapping systems, ensuring reliability and high customer satisfaction. The ideal candidate will have a strong electromechanical background, with experience in installing, commissioning, and maintaining complex machinery.

Key Responsibilities:
  • Install and commission equipment to ensure reliability and high customer satisfaction
  • Perform preventative maintenance, predictive maintenance, and emergency repairs on all EAM equipment
  • Troubleshoot mechanical and electrical systems using systematic thinking and test equipment
  • Work closely with Mosca Engineering to provide the highest level of customer service
  • Generate service reports and communicate daily with area service managers
Requirements:
  • Advanced understanding of machines and their systems, including pneumatic, hydraulic, and electromechanical components
  • Basic experience with control systems using Allen Bradley, Siemens, and B&R PLCs
  • Ability to use a multimeter, perform point-to-point testing, and read electrical schematics
  • Ability to take initiative and work independently on a regular basis
  • Excellent communication and problem-solving skills
What We Offer:
  • In-house training and continuous on-the-job field training with senior field staff
  • Company car and corporate expense account
  • Company laptop and cell phone
  • All required personal safety equipment
  • Company logoed clothing
  • All supporting parts inventory needed for equipment maintenance
  • Company supplied tools
Experience and Education:
  • Minimum 3 years of field or plant equipment maintenance experience
  • Corrugated industry experience a plus
  • Mechanical understanding of strapping machines, Mosca preferred
  • High school diploma
  • A valid driver's license
  • Solid mechanical and electrical background
  • PLC experience preferred
  • Associates degree a plus
Benefits:
  • Medical, dental, and vision benefits
  • 401(k) retirement savings program
  • Paid vacation and holidays
  • Life insurance
  • Employee assistance programs

EAM-Mosca Corp. is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment.

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