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Residential Community Leader

2 months ago

Albemarle, North Carolina, United States AvalonBay Communities Full time
Position Type:

State:

District of Columbia

City:

Washington

Zip Code:
20008

Compensation Range:
$69,000 - $110,500.00

Overview

At AvalonBay, our mission is to enhance the living experience for our residents and associates alike. Every day presents a chance to positively impact lives, whether through assisting individuals in selecting their ideal home, delivering exceptional service to our residents, or supporting our dedicated team members.

We are committed to fostering a remarkable experience, making AvalonBay not just a place to live, but also a rewarding workplace.

The Role

Your Responsibilities:


Are you prepared to lead a dynamic leasing team and transform the apartment living experience? At AvalonBay Communities, we don’t merely manage properties; we create outstanding living environments.

If you are a seasoned property management expert with a flair for innovation and a commitment to excellence, your next opportunity awaits.

AvalonBay Communities is on the lookout for a Community Manager, a distinguished leader in the industry who will oversee our operational activities, establish new benchmarks for quality, and guarantee that our residents enjoy a luxurious living experience.

Join us in reshaping the concept of stylish and comfortable living.


Key Responsibilities:

The Community Manager will be accountable for the comprehensive management of a residential community or a collection of communities.

Your role will encompass supervising all facets of office operations, from leasing and resident engagement to collaborating with maintenance teams, while also ensuring financial performance objectives are achieved.

Utilizing your leadership capabilities, you will strive to cultivate an enhanced living environment and a premier workplace.

  • Build and maintain positive relationships with residents, addressing their concerns and resolving issues in a timely manner.
  • Uphold lease agreements and community regulations consistently and equitably.
  • Plan and coordinate resident events and initiatives to foster a sense of community.
  • Develop and manage the property’s budget, including income, expenditures, and capital enhancements.

Qualifications:

  • High School diploma or equivalent (GED) required.
  • Bachelor's degree preferred.
  • 5+ years of experience in multi-family or related property management required, with equivalent experience in retail and/or hospitality management.
  • 2+ years of experience in people management.
  • Proven experience in managing community operations, including financial performance, customer service, communication, marketing, negotiation, crisis management, and staffing.
  • Ability to utilize data and reports to devise solutions that maintain high standards of customer service, optimize revenue generation, and manage expenses effectively.
  • Demonstrated success in resolving resident issues through previous work experience.
  • Experience in mentoring and developing team members, providing constructive feedback that enhances performance.
  • Capacity to exercise professional judgment with composure and manage contracts with third-party service providers.
How AvalonBay Supports You

We recognize that our teams are the cornerstone of our success, and we are dedicated to showing our appreciation.

We offer:


Comprehensive benefits including health, dental, and vision coverage, a 401(k) plan with company match, paid time off, tuition reimbursement, an employee stock purchase plan, and more.

Opportunities for growth based on performance and internal promotions.

A recognition program that celebrates the contributions of our associates to the overall success of the organization.

A 20% discount on our exceptional apartment homes.

A culture grounded in purpose and our core values - Integrity, Caring, and Continuous Improvement.

Additional Information


AvalonBay is proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace free from discrimination and harassment.

We believe that to fulfill our mission of enhancing living experiences, we must recruit, develop, and retain associates with diverse backgrounds, experiences, and perspectives, creating an environment where all voices are valued and appreciated.

With this commitment, we are confident that we can achieve great things together.


AvalonBay is dedicated to considering qualified applicants with criminal histories in a manner consistent with legal requirements.


Applications will be accepted on an ongoing basis.