Aviation Food Service Specialist
7 days ago
We are seeking a highly skilled and organized Customer Service Representative to join our team at Bon Voyage Catering. As a key member of our catering team, you will play a critical role in ensuring that our elite clientele receive exceptional service while traveling.
The successful candidate will have a strong background in customer service, excellent communication skills, and the ability to multitask in a fast-paced environment. You will be responsible for monitoring email, answering phone inquiries, and developing a rapport with clients.
Key Responsibilities:
- Monitor email and answer phone inquiries
- Develop a rapport with clients and provide information about our services
- Act as a liaison between client and kitchen staff
- Develop and maintain a knowledge base of evolving products and services
- Attend to details as most of our orders are custom
Requirements:
- Previous experience in customer service
- Ability to develop a rapport with clients
- Ability to multitask
- Excellent written and verbal communication skills
- Bilingual English and Spanish is a plus
- Foodie type knowledge is a plus
- Aviation knowledge is a plus
We offer a competitive salary of $60,000 per year, with opportunities for overtime and rotating weekend work. If you are a motivated and detail-oriented individual who is passionate about providing exceptional service, we encourage you to apply.
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