Aviation Food Service Specialist

7 days ago


Vergennes, Vermont, United States Bon Voyage Catering Full time
Customer Service Representative Opportunity

We are seeking a highly skilled and organized Customer Service Representative to join our team at Bon Voyage Catering. As a key member of our catering team, you will play a critical role in ensuring that our elite clientele receive exceptional service while traveling.

The successful candidate will have a strong background in customer service, excellent communication skills, and the ability to multitask in a fast-paced environment. You will be responsible for monitoring email, answering phone inquiries, and developing a rapport with clients.

Key Responsibilities:

  • Monitor email and answer phone inquiries
  • Develop a rapport with clients and provide information about our services
  • Act as a liaison between client and kitchen staff
  • Develop and maintain a knowledge base of evolving products and services
  • Attend to details as most of our orders are custom

Requirements:

  • Previous experience in customer service
  • Ability to develop a rapport with clients
  • Ability to multitask
  • Excellent written and verbal communication skills
  • Bilingual English and Spanish is a plus
  • Foodie type knowledge is a plus
  • Aviation knowledge is a plus

We offer a competitive salary of $60,000 per year, with opportunities for overtime and rotating weekend work. If you are a motivated and detail-oriented individual who is passionate about providing exceptional service, we encourage you to apply.



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