Customer Service Representative for Beer, Wine, and Spirits Sales

1 month ago


Thornton, Colorado, United States Daveco Beer Wine & Spirits Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at Daveco Beer, Wine & Spirits. This role involves operating cash registers to process payments for merchandise or services, ensuring accurate change is made as required.

Key Responsibilities:
  • We expect you to receive legal tender as payment for merchandise or services and make an accurate change, in accordance with our department's policies and procedures.
  • You will need to alert lead cashiers when they require a change so they can maintain an adequate supply of cash for making change.
  • It's essential that you observe customers' identification to determine their eligibility to purchase alcohol and/or tobacco products.
  • Examine checks, credit cards, and customer identification to determine their authenticity.
  • After each scan, observe the computer screen to ensure the item has been correctly priced.
  • Physically count items after scanning to verify the proper amount has been scanned.
  • Maintain excellent customer service by being attentive to their needs and ensuring the sale is completed before moving on to the next customer.
Competencies:
  • Problem Solving: Identify and resolve problems efficiently; gather information, analyze it, and develop solutions using reason.
  • Oral Communication: Clearly speak; listen actively, and respond informatively to questions.
  • Customer Service: Manage difficult situations; respond promptly to customer needs; respond to requests for service and assistance.
  • Dependability: Follow instructions; respond to management direction; keep commitments.
What We Offer:

This full-time position offers a competitive salary of $13.00 per hour, providing you with a stable income to support your lifestyle.

About Us:

Daveco Beer, Wine & Spirits is a leading beverage retailer dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch service, and we're committed to creating a positive work environment.



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