Customer Service Representative for Beer, Wine, and Spirits Sales
1 month ago
We are seeking a skilled Customer Service Representative to join our team at Daveco Beer, Wine & Spirits. This role involves operating cash registers to process payments for merchandise or services, ensuring accurate change is made as required.
Key Responsibilities:- We expect you to receive legal tender as payment for merchandise or services and make an accurate change, in accordance with our department's policies and procedures.
- You will need to alert lead cashiers when they require a change so they can maintain an adequate supply of cash for making change.
- It's essential that you observe customers' identification to determine their eligibility to purchase alcohol and/or tobacco products.
- Examine checks, credit cards, and customer identification to determine their authenticity.
- After each scan, observe the computer screen to ensure the item has been correctly priced.
- Physically count items after scanning to verify the proper amount has been scanned.
- Maintain excellent customer service by being attentive to their needs and ensuring the sale is completed before moving on to the next customer.
- Problem Solving: Identify and resolve problems efficiently; gather information, analyze it, and develop solutions using reason.
- Oral Communication: Clearly speak; listen actively, and respond informatively to questions.
- Customer Service: Manage difficult situations; respond promptly to customer needs; respond to requests for service and assistance.
- Dependability: Follow instructions; respond to management direction; keep commitments.
This full-time position offers a competitive salary of $13.00 per hour, providing you with a stable income to support your lifestyle.
About Us:Daveco Beer, Wine & Spirits is a leading beverage retailer dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch service, and we're committed to creating a positive work environment.
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