Customer Service Technician

5 days ago


Danville, California, United States Watchfire Signs LLC Full time
Job Title: Customer Service Technician

We are seeking a highly skilled Customer Service Technician to join our team at Watchfire Signs LLC. As a key member of our customer service team, you will be responsible for processing outbound service orders and program parts for shipment.

The estimated salary for this role is $45,000 - $55,000 per year, depending on location and experience.

Responsibilities:
  • Fulfill service orders in a timely and efficient manner
  • Maintain order and cleanliness in the Service Hardware Group stock areas
  • Provide proper care and maintenance of company property
  • Perform physical tasks such as moderate lifting, working on ladders, and in lift platforms at heights
Requirements:
  • Solid understanding of networking basics
  • Bachelor's degree in electronics technology or related field (Associate's degree preferred)
  • Strong computer and networking skills
  • Excellent customer service experience
  • Able to work with numbers and cycle count items in inventory


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