Clinical Navigation Coordinator

4 weeks ago


San Francisco, California, United States Octave Full time
Responsibilities
  • Operational Support: Manage key operational processes within Care Navigation, ensuring accuracy and efficiency.
  • Quality Assurance: Conduct regular audits of client charts and provider schedules to verify accuracy and facilitate smooth transitions for new clients into care.
  • Communication Management: Respond efficiently to emails from Clients and Clinicians, coordinating with Customer Experience, Billing, Clinical, and other teams to resolve support requests.
  • Tool Proficiency: Develop expertise in our tools and workflows to drive operational excellence.
  • Adaptability: Demonstrate flexibility in handling evolving tasks and adapting to changes in a dynamic work environment.
  • Continuous Improvement: Participate in initiatives aimed at increasing operational efficiency and driving excellence in the team.


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