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Restaurant Operations Manager
2 months ago
Job Summary:
As a Restaurant Shift Manager at Shake Shack, you will be responsible for leading and driving the daily operations of the restaurant. This includes overseeing the preparation and presentation of our high-quality menu items, managing inventory and supplies, and ensuring exceptional customer service.
Key Responsibilities:
- Lead and motivate a team of restaurant staff to meet the high standards of excellence
- Develop and implement strategies to improve restaurant performance and customer satisfaction
- Manage inventory, supplies, and labor costs to ensure efficient operations
- Collaborate with other restaurant managers to achieve business objectives
- Provide exceptional customer service and resolve any customer complaints in a timely and professional manner
Requirements:
- Proven experience in a restaurant management role
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Knowledge of restaurant operations and management principles
- High school diploma or equivalent required; degree in hospitality or related field preferred