Product Specialist

2 weeks ago


Warrington, Pennsylvania, United States Dover Saddlery Full time
Job Details

Job Location: Warrington, PA

Position Type: Full-Time/Part-Time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Product Advisor. As a Product Advisor, you will be responsible for providing exceptional customer service, replenishing and stocking merchandise, and maintaining a clean and organized sales floor.

Responsibilities:
  • Greet customers and provide a personalized shopping experience
  • Answer questions, suggest products, and provide product information
  • Process payments, handle customer refunds, and process merchandise shipments
  • Assist with store upkeep and perform other duties as assigned
Requirements:
  • Basic understanding of sales principles and customer service practices
  • Solid communication and interpersonal skills
  • Ability to read, write, and effectively communicate with customers, peers, and management
  • Telephone etiquette and ability to multi-task
  • Ability to work as part of a team and take initiative

This role requires constant movement, talking, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders. We are looking for an enthusiastic, friendly, and energetic individual with a genuine desire to provide outstanding service.

Available to work a variety of hours, including mornings, evenings, weekends, and holidays. High school diploma or equivalent, or in pursuit of a diploma. Team Player and Problem Solver required.


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