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Retail Center Assistant Manager

2 months ago

Jackson, Mississippi, United States Pilot Flying J Full time

Company Overview

Pilot Company stands as a leading entity in the travel center industry, employing over 30,000 individuals across more than 750 retail and fueling locations throughout 44 states and six Canadian provinces. Our energy and logistics division is recognized as a premier supplier of fuel, boasting one of the largest tanker fleets and delivering essential services to oil operations in the most active regions of our nation.

Established in 1958 by Jim A. Haslam II and currently guided by CEO Adam Wright, we remain committed to our founding principles, prioritizing our people and giving back to the community. Our dedication extends to serving guests, supporting team members, and collaborating with trucking companies to ensure North America stays on the move.

We uphold a policy of equal opportunity employment, ensuring that all qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable laws.

Role Overview

The Assistant Manager for Pilot Flying J is tasked with overseeing the operations of our bustling retail facilities. This role involves the formulation and implementation of business strategies for travel centers and restaurants to meet set standards, sales targets, and customer satisfaction goals.

Key responsibilities include:

  • Meeting and exceeding customer expectations
  • Conducting regular meetings with team members
  • Maintaining strong relationships with vendors

As an Assistant Manager, you will be instrumental in building, coaching, managing, and developing teams through effective staffing, interviewing, hiring, and training practices.

Additional responsibilities encompass:

  • Driving sales growth
  • Overseeing team performance
  • Monitoring inventory levels
  • Delivering exceptional customer service
  • Conducting profit and loss analysis

Compensation

Pay rates begin at $38,000 to $55,000 annually.

Qualifications

The ideal candidate for the Assistant Manager position will demonstrate integrity and accountability at the managerial level, alongside strong leadership capabilities. A flexible schedule accommodating nights, weekends, and holidays is essential.

Additional qualifications include:

  • 2-3 years of management experience in retail, restaurant, grocery, or service industries with a focus on financial outcomes
  • Proven management experience in high-volume retail environments with profit and loss accountability
  • Ability to foster and maintain a customer-centric culture

Benefits

  • Fuel Discounts
  • Comprehensive Medical, Dental, and Vision Plans
  • 401(k) Retirement Plan
  • Flexible Spending Accounts
  • Adoption Assistance Programs
  • Tuition Reimbursement Opportunities
  • Flexible Work Schedules
  • Weekly Pay Options