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Retail Banking Specialist

2 months ago

Jacksonville, Florida, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker Associate II. As a key member of our Financial Center team, you will be responsible for providing exceptional customer service, building relationships, and promoting our banking products and services.

Key Responsibilities
  • Develop and maintain a thorough understanding of our retail consumer and small business products and services to effectively recommend solutions to customers.
  • Utilize the consultative sales process to build strong relationships with customers and identify their financial needs.
  • Consistently meet or exceed customer experience and individual/team production goals, while enhancing year-over-year revenue growth.
  • Provide guidance and support to customer service representatives on sales and referral processes.
  • Act as a trusted advisor to customers, providing personalized solutions to meet their financial needs.
Requirements
  • College degree or equivalent work experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop a comfort level with sales activities and build strong relationships with customers.
  • Ability to analyze credit and financial information, and make sound decisions.
  • Professional representation of Fifth Third Bank in terms of appearance and verbal/written communication.
What We Offer

Fifth Third Bank is committed to providing a positive and inclusive work environment, with opportunities for growth and development. We offer a competitive salary and benefits package, as well as a comprehensive training program to help you succeed in your role.

Join our team and take the first step towards a rewarding career in banking. Apply today to become a Personal Banker Associate II at Fifth Third Bank.