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Automotive Sales Team Lead

2 months ago

Miami, United States Braman Miami Full time
About the Role

Braman Miami is seeking an experienced Automotive BDC Manager to join our team. As a key member of our sales team, you will be responsible for leading our Business Development Center (BDC) team and ensuring they provide exceptional customer service.

Key Responsibilities
  • Lead and manage a team of BDC representatives to achieve sales targets and provide excellent customer service.
  • Develop and implement strategies to improve sales performance, customer satisfaction, and team productivity.
  • Conduct regular performance reviews and provide coaching to team members to ensure they meet sales targets and provide exceptional customer service.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Stay up-to-date with industry trends and best practices to continuously improve sales strategies and customer service.
Requirements
  • Bilingual in English and Spanish is a must.
  • Excellent communication, listening, and organizational skills.
  • Possess a courteous, friendly, and outgoing demeanor.
  • Ability to speak and communicate clearly.
  • Basic computer skills.
  • Valid driver's license and ability to submit to a driving record check.
  • Ability to work in a technology-oriented environment.
What We Offer
  • Competitive salary based on experience.
  • Medical, dental, and vision plan.
  • 401(k) savings plan.
  • Accident and critical illness insurance.
  • Paid vacation.
  • Paid training.
  • Employee lease programs and more.