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Housekeeping Associate

2 months ago

Meridian, Idaho, United States My Place Hotel-BoiseMeridian, Id Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at My Place Hotel-Boise/Meridian, Id. As a Room Attendant, you will be responsible for ensuring the cleanliness and preparation of guestrooms to the highest standards.

Key Responsibilities
  1. Clean and Prepare Guestrooms: Clean assigned guestrooms according to hotel standards, including making beds, cleaning bathrooms, vacuuming carpet, and dusting furniture.
  2. Restock and Maintain Guestrooms: Place and restock useable items in the suite, including paper items, soap, towels, and any other items designated by hotel standards.
  3. Exterior Maintenance: Clean immediate exterior entry areas and windows, according to hotel standards.
  4. Equipment Operation: Operate housekeeping equipment in a correct and safe manner.
  5. Cart Maintenance: Maintain and restock housekeeping cart each day.
  6. Inventory Management: Assist in monthly housekeeping inventory.
  7. Emergency Procedures: Responsible for knowing all hotel emergency procedures.
  8. Safety and Quality Assurance: Follow all hotel safety guidelines and requirements, and responsible for following all hotel quality assurance standards for the department.
  9. Key Control: Responsible for the proper administration of key control for issued keys.
  10. Lost and Found: Bring all lost and found items to the supervisor's or manager's office for logging and storage.
  11. Guest Recovery: Use the L.E.A.R.N Model for all guest recovery incidents that occur.
  12. Guest Interaction: Always have a friendly and welcoming demeanor when interacting with our guests.
  13. Reporting: Report immediately to a supervisor or manager any out of the ordinary situation in the guestrooms.
  14. Maintenance Requests: Fill out maintenance work orders and deliver to supervisor/manager or designated area in a timely manner.
  15. Guest Accommodations: Accommodate guest special requests courteously.
  16. Guest Information: Answer guest questions regarding the hotel and local area facilities and services.
  17. Additional Responsibilities: Carry out any reasonable request by management that you are capable of performing.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This role requires frequent bending, lifting, carrying, twisting, pushing, pulling, reaching, kneeling, and prolonged periods of standing and/or walking. You must be able to lift, push, and pull a minimum of 50 pounds. You will be trained to perform all of these functions within the required safety guidelines and expectations. If at any point you feel you are unable to perform any of these functions, please let your manager know immediately.

Salary: $16.00/hour