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Automotive Service Cashier
2 months ago
Position: Automotive Service Cashier
Company: The Friedkin Group
As an Automotive Service Cashier, you will collaborate with a team of skilled Service Advisors and Managers to ensure that customer repair requests are effectively communicated and fulfilled as promised. Our commitment is to consistently surpass customer expectations, and we seek individuals who share this dedication.
Key Responsibilities:
- Welcome customers in a friendly and professional manner.
- Confirm that requested services have been performed and that charges align with initial estimates.
- Clarify invoices for customers to ensure understanding.
- Process payments from customers efficiently.
- Handle accurate cash, check, and credit card transactions.
- Address customer service inquiries and resolve issues promptly.
- Maintain thorough and precise records of all service transactions, ensuring clear communication with service advisors, technicians, and customers.
- Schedule service appointments via phone.
Qualifications:
- Proven ability to interact professionally and courteously with customers.
- A customer-centric attitude and a strong desire to deliver exceptional service.
- Familiarity with multiline phone systems and computer operations.
- Capability to thrive in a dynamic and fast-paced environment.
- Excellent organizational and time management skills.
- Professional demeanor and a strong work ethic.
- Effective communication skills in English.
- Availability to work on weekends as needed.
- Flexibility to work various shifts during operational hours.
About The Friedkin Group:
Our organization is dedicated to recruiting talent that aligns with our values of integrity, customer satisfaction, and long-term career growth. We are committed to fostering a diverse and inclusive workplace.
