Business Information Analyst II
4 weeks ago
Job Summary
The Truist Financial Corporation is seeking a highly skilled Business Information Analyst II to lead performance and financial management for the Digital CX and Marketing group. This role will be responsible for developing sustainable solutions that increase revenue, efficiency, and reduce risk, while creating a competitive strategic advantage for the company.
Key Responsibilities
- Partner with senior business leaders to understand business strategy and drive successful strategic outcomes.
- Lead analysis of business and user needs, requirements documentation, performance measurement, and the interpretation of results for both internal and external stakeholders.
- Analyze, design, and maintain data sources in information systems in support of projects, information needs, and changing requirements.
- Measure client interaction to improve client experience, digital adoption, and marketing segmentation using various analytics tools.
- Apply subject-matter expertise, industry knowledge, and technical understanding to recommend actions to business leaders.
- Act as team leader for projects with moderate budgets or of short-to-intermediate duration.
Requirements
- Bachelor's degree in Computer Science, Business, Mathematics, or Information Technology-related field, or equivalent education and related training.
- Five to ten years of experience in analysis and design.
- Excellent verbal and written communication skills.
- Exceptional analytical and creative problem-solving skills.
- Ability to work independently or as a member of a team.
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
- Ability to travel, occasionally overnight.
- Proficiency in SQL, R, or Python.
Preferred Qualifications
- Master's degree in Computer Science, Business Administration, or Statistics.
- Previous experience in the banking industry.
- Understanding and implementation experience with enterprise digital marketing optimization and analytics tools.
- Working knowledge of analytical toolsets such as SAS, R Studio, Python, Data warehousing.
Benefits
Truist offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive no less than 10 days of vacation and 10 sick days during their first year of employment, along with paid holidays.
Equal Opportunity Employer
Truist is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
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