Tech Program Manager

2 days ago

Columbus, Ohio, United States Randstad US Full time
Job Title: Tech Program Manager

Randstad Digital is seeking a skilled Tech Program Manager for a contract role in Seattle, Washington. As a Tech Program Manager, you will be responsible for managing engagement with data governance programs to create rhythm for on-going support, maturity, and metrics reporting.

Key Responsibilities:
  • Manage engagement with data governance programs to create rhythm for on-going support, maturity, and metrics reporting.
  • Work with the Data Governance team and business partners to research, evaluate, document, maintain standards, and data governance best practices.
  • Listen, understand, and analyze business requirements and work collaboratively with internal and external stakeholders to ensure the best possible experience when supporting the teams and looking at health parameters of the Product Location Information Master System.
  • Establish process, governance, and working agreements to enable India North America collaboration.
  • Establish scrum processes to drive delivery and efficiencies for the team.
  • Work with stakeholders in identifying and preparing scope of work for the team.
  • Translate Yearly/Quarterly Initiatives into clear measurable OKRs & KPIs.
  • Plan (effort, task, resources) with respective tower TPMs, track, and report project status.
  • Own and build team members onboarding/offboarding processes.
  • Good tech stack and system design knowledge on the relevant areas.
  • Should be responsible to own and remove impediments.
  • Representation in various forums.
  • Liaise with Managed Services Partners for L1/L2 Support, Cloud Engineering, Product Development in order to facilitate progress, resolution, consistency of approach to resolve customer's issues during go-live events.
  • Define, document, and implement the best practice processes for program management.
  • Help customers understand best practices around advanced cloud-based solutions.
  • Be a part of the project team with diverse skills and working styles.
  • Manage, control, prioritize, provide the latest status, and visibility to stakeholders responsible.
  • Identify and utilize necessary tools to support new and evolving processes.
  • Manage relationships throughout the customer organization including all project team members, business contributors, and stakeholders, and executive management.
  • Establish trusted relationships with customers and prospects and understand their objectives. Solicit and provide product feedback from customers and prospects.
Qualifications:
  • Experience level: Experienced
  • Minimum 10 years of experience
  • Education: Bachelors

Randstad Digital is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us. The offered compensation will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.

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