Dental Office Coordinator
2 weeks ago
Killian Hill Dental Care is seeking a highly organized and detail-oriented Business Support Specialist to join our team. As a Business Support Specialist, you will be responsible for providing administrative support to our front office team, ensuring seamless day-to-day operations, and delivering exceptional patient experiences.
Key Responsibilities- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing you the opportunity to develop to your full potential
- Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential
- Access to on-demand Daily Pay
Killian Hill Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. Our office is located on Killian Hill Rd in Lilburn, and we are a 14-person team that thrives on collaboration, communication, and community.
Qualifications- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards
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