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Account Support Specialist

2 months ago

Columbus, Ohio, United States Russell Tobin Full time

Job Summary

Russell Tobin is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling incoming calls related to service inquiries, cash management products, and account issues.

Key Responsibilities

  • Provide world-class service to clients, ensuring accuracy and efficiency in all interactions.
  • Meet performance metrics and maintain a high level of professionalism in a fast-paced environment.
  • Collaborate with team members to resolve complex issues and deliver exceptional results.
  • Stay up-to-date on company products and services to effectively address client inquiries.

Benefits

Russell Tobin offers a comprehensive benefits package, including:

  • Healthcare coverage (medical, dental, and vision plans)
  • Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
  • 401(k)-retirement savings
  • Life and disability insurance
  • Employee assistance program
  • Legal support
  • Auto, home, and pet insurance
  • Employee discounts with preferred vendors

Requirements

To be successful in this role, you will need:

  • Excellent communication and problem-solving skills
  • Ability to work in a team-oriented environment
  • Strong commitment to professionalism and adaptability