Radiology MRI Patient Coordinator

4 weeks ago


Boston, Massachusetts, United States Brigham & Women's Faulkner Hospital Full time
Job Summary

The MRI Patient Coordinator will assist in the MRI workflow by scheduling emergency and inpatient MR scans, answering phones, preparing patients for scans, and performing other related tasks. The coordinator will work under the direction of the MRI supervisor and will be responsible for communicating with outside providers, scheduling same-day add-on, ED, and inpatient MR requests, and reviewing MR exam orders to ensure all required documentation is included.

Key Responsibilities

* Assist in communication requests from outside providers by answering and transferring phone calls as needed.
* Schedule same-day add-on, ED, and inpatient MR requests into the schedule worklist.
* Review MR exam orders to ensure all required documentation is included.
* Confirm when required on all MR orders: order matches signs/symptoms, all required orders are in place, prior authorization is in place, labs are available or ordered, contrast allergies are highlighted, and MR safety screening form is completed.
* Ensure insurance prior authorizations have been acquired and communicate with managed care staff and physician's offices as needed to secure authorizations.

Requirements

* High school diploma required.
* Associates degree preferred.
* BCLS preferred.
* Must be able to multi-task and think in a proactive manner.
* Excellent organizational skills and interpersonal skills to communicate and interact effectively.
* Ability to work in an area that can be noisy and have temperature/humidity variations.
* Continuous sitting and standing.
* Must be able to lift 25lbs.

About Us

Brigham and Women's Faulkner Hospital is a 171-bed non-profit, community teaching hospital located in Jamaica Plain. We are committed to providing high-quality patient care, research, and education. We value diversity, equity, and inclusion and strive to create a work environment that is welcoming and inclusive for all employees and patients. We are an equal opportunity employer and welcome applications from diverse candidates.

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