Hotel Receptionist

4 days ago

Houston, Texas, United States aloft Houston by the Galleria Full time
About the Role:

The Hotel Receptionist is a vital position in ensuring the smooth operation of our hotel. You will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.

This role requires a highly organized and detail-oriented individual who can multitask with ease and maintain accurate records.

You will work closely with other departments to ensure that all guest needs are met, and that our hotel operates efficiently and effectively.

We are looking for a team player with excellent communication skills, a positive attitude, and a strong desire to deliver exceptional customer service.

Estimated salary: $13-$16 per hour, depending on experience.

Responsibilities:

  1. Provide exceptional customer service to all guests
  2. Register guests, handle check-ins and check-outs, and maintain accurate records
  3. Operate the front desk computer system
  4. Handle room reservations and maintenance requests
  5. Work closely with other departments to ensure seamless operations
  6. Maintain a clean and organized workspace

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