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Customer Care Agent I/II
2 months ago
City Equity Statement:
The City of Westminster is committed to fostering an inclusive environment that attracts diverse and qualified candidates. Our goal is to identify the most suitable individuals for our roles, ensuring they not only fit in but truly belong within our community.
Position Overview:
As a Customer Service Representative I/II, you will play a vital role in delivering exceptional service to our clients. Your responsibilities will include:
1. **Engaging with Customers:** Provide assistance and support to customers, addressing inquiries and resolving issues effectively.
2. **Processing Transactions:** Handle various transactions with accuracy and efficiency, ensuring a smooth experience for our clients.
3. **Utilizing Technology:** Leverage Microsoft applications and other tools to enhance service delivery and maintain records.
4. **Collaboration:** Work closely with team members to ensure a cohesive approach to customer service.
We value the contributions of our team members and strive to create a supportive atmosphere where everyone can thrive.
