Housekeeping Services Director

1 week ago


Atlanta, Georgia, United States Omni Hotels Full time
Job Summary

We are seeking a highly motivated and experienced Housekeeping Operations Manager to join our team at Omni Hotels. As a key member of our Housekeeping department, you will be responsible for overseeing the daily operations of our housekeeping team, ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.

Key Responsibilities
  • Housekeeping Operations: Oversee the daily operations of the housekeeping team, including managing staff, assigning tasks, and ensuring that all housekeeping areas are maintained to the highest standards.
  • Quality Assurance: Conduct regular quality assurance checks to ensure that our facilities meet our high standards, and make recommendations for improvement.
  • Staff Management: Supervise and train housekeeping staff, providing guidance and support to ensure that they are equipped to provide exceptional service to our guests.
  • Inventory Management: Manage housekeeping inventory, including linen, cleaning supplies, and equipment, to ensure that we have adequate stock levels.
  • Guest Service: Provide exceptional service to our guests, responding promptly to their requests and resolving any issues that may arise.
Requirements
  • Experience: Prior housekeeping supervisory experience in a hospitality environment.
  • Education: High school diploma or equivalent, or college degree preferred.
  • Skills: Strong leadership and communication skills, ability to multitask, and a passion for delivering exceptional service.


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