Data Center Operations Specialist
4 weeks ago
Codeworks L.L.C is seeking a skilled Data Center Operations Specialist to join our team. As a key member of our IT department, you will be responsible for managing inventory, handling hardware decommissioning, and providing hands-on support in large-scale data center environments.
Key Responsibilities- Manage inventory of network equipment and ship to field offices.
- Decommission and properly dispose of returned hardware.
- Provide remote-hands support to data center customers.
- Respond to and resolve support tickets in the system.
- Provide Level 1 network support, including testing and cleaning fiber and copper cables.
- Replace SFPs and other hardware as needed.
- Install and maintain structured cabling systems.
- Maintain an accurate inventory of fiber and copper cabling.
- Quote and order materials to support data center build-outs and capacity expansion.
- Perform rack-and-stack of IT hardware.
- Document issues and maintain records in the DCIM system (Netterrain).
- Monitor and respond to abnormal conditions in the data center's facilities systems.
- Experience working in large-scale data center environments.
- Familiarity with data center infrastructure management tools (DCIM), preferably Netterrain.
- Experience with ServiceNow, ServiceNow ATF, and ITSM systems.
- Strong analytical and problem-solving skills.
- Attention to detail and ability to work in a fast-paced environment.
- Experience with cable installation and network troubleshooting.
Codeworks L.L.C has over 25 years of experience serving Fortune 1000 companies in Wisconsin and beyond. Our team excels at evaluating, advising, and connecting IT professionals with new opportunities that meet their expectations. We value diversity, equity, and inclusion in our workforce and beyond, and we're committed to creating an inclusive, innovative, and collaborative workplace where your talents can thrive.
Codeworks L.L.C is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, or national origin.
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