Client Experience Representative
2 weeks ago
We are seeking an experienced Automotive Sales Assistant to join our team at National Auto Fleet Group.
The successful candidate will be responsible for assisting customers with product and service information, as well as troubleshooting and resolving product issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Requirements:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Estimated salary: $45,000 - $60,000 per year.
What We Offer:
- Competitive salary
- Ongoing training and development opportunities
- A supportive work environment
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