Network Control Specialist

7 days ago


Melbourne, Florida, United States Innova Solutions Full time

A highly skilled Network Control Specialist is sought after by Innova Solutions to provide top-notch technical support for large private communications networks. As a key member of the team, you will be responsible for handling first-line customer and field calls into an operations center.

  • You will log calls and conduct preliminary investigations into reported network issues, creating trouble tickets and initiating workflow for problem resolution.
  • Utilizing advanced network management and monitoring tools, you will monitor, analyze, and troubleshoot network problems within an operations center.
  • In addition to troubleshooting skills, you will employ various test methods to remotely analyze Enterprise Data networks, including T1, T3, Ethernet, IP, and RF.
  • Interpreting equipment alarms in the network on-premises equipment or telco's network, you will work towards service restoration.
  • To resolve problems effectively, you will interact with internal and external groups as needed, collaborating with customers to correct network troubles.

This position is part of a 24x7 network control environment, offering shift and workday flexibility.

The ideal candidate will have a Bachelor's degree in Telecommunications, Engineering, Networking, Information Technology, or a related field, accompanied by 2-4 years of prior experience or 2 years of post-secondary education with 6+ years of experience.

About This Role
  • This full-time contract position offers a competitive pay range of $35-$38 per hour.
  • You will also enjoy a comprehensive benefits package, including medical & pharmacy coverage, dental/vision insurance, 401(k), HSA, FSA, life insurance, pet insurance, short-term disability, long-term disability, accident, critical illness coverage, pre-paid legal, ID theft protection, sick time, and paid leaves (as required by law).
About Innova Solutions

Founded in 1998, Innova Solutions is a leading provider of technology and business transformation solutions, employing over 50,000 professionals worldwide.

We offer a dynamic work environment that fosters growth, innovation, and excellence. Join our team and discover new opportunities for professional development and career advancement.



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