Administrative Operations Specialist and Client Intake Manager

3 days ago


Northeastern United States Victoria Legal Aid Full time

About the Role:

Focused on providing exceptional administrative support, you will oversee the day-to-day operations of our Wodonga office, ensuring seamless client intake, and efficient service delivery. Collaborating closely with the Deputy Managing Lawyer, your expertise will encompass finance management, client management systems, and office operations.

Key Responsibilities:

  • Effectively manage administrative functions, including organizing office operations, handling correspondence, and overseeing client management systems.
  • Utilize knowledge of legal administrative practices to provide high-quality support in a legal environment.
  • Manage office finances, including handling petty cash, processing payments, reconciling accounts, and budgeting.
  • Maintain strong communication skills, interacting empathetically with clients, legal professionals, and the public.
  • Employ excellent problem-solving skills to address issues in administrative functions, client inquiries, and office operations.
  • Plan and execute community and professional legal education seminars and engagement activities.

Why Wodonga:

Wodonga is a busy, fast-growing regional city with highly rated schools and universities, offering a range of opportunities for business and creative endeavors, supported by active communities across the twin Murray River cities of Albury-Wodonga.

About Victoria Legal Aid:

We provide legal representation to those who need it most, with a focus on the prevention and early resolution of legal problems. Our clients come from diverse backgrounds, and so do our staff. We value unique ideas and perspectives to best represent the people we serve.

Employee Benefits:

  • Focus on work-life balance, including flexible working arrangements.
  • Hybrid work from home and office model.
  • Training and professional development opportunities.
  • Excellent options, including General Expenses, Meals & Entertainment, and Novated Leasing.
  • Access to discounted Private Health Insurance.
  • Relocation allowance for out-of-region candidates.

How to Apply:

Please submit your current resume and a cover letter addressing the key selection criteria. If you require adjustments to the recruitment process or need an alternative format, please contact us.



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