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Retail Consultant

2 months ago

Smyrna, Tennessee, United States Bridgestonetire Full time

Retail Salesperson

Employee Type: Regular : Full time

Location: Smyrna, TN

Team: Retail

Job Overview

This dynamic role focuses on fulfilling customer needs both in-person and via phone communication. Utilize your interpersonal skills to clarify warranty options, coordinate schedules between technicians and clients, manage checkout processes, and promote various products and services.

Company Overview

Bridgestone Retail Operations, LLC is a leading employer with over 22,000 team members across North America, managing more than 2,200 company-owned locations. Our brands include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With significant sales in tire and auto services, Bridgestone Retail Operations offers a robust platform for career growth.

Key Responsibilities

  • Enhancing customer satisfaction and loyalty
  • Managing the merchandising, advertising, and promotion of products and services
  • Providing enthusiastic responses to every customer, both in-store and over the phone
  • Exhibiting a strong desire to excel in a retail setting
  • Demonstrating motivation as a sales professional
  • Completing additional tasks as assigned

Preferred Qualifications

Possession of a 2-year degree or equivalent experience is preferred.

Qualifications

  • High School Diploma or equivalent
  • A minimum of 2 years in consumer retail sales
  • Ability to effectively communicate with and assist customers regarding sales and complaints to ensure retention and loyalty
  • Proficient problem-solving skills related to customer issues
  • Valid automobile driver's license is required at all times, with the ability to operate both customer and company vehicles
  • Completion and maintenance of all required store education courses and modules for this position

Employee Type: Regular : Full time